User Guides

Helpful Resources and FAQ's

Help and Resources

System Documents


This plan must be completed and approved by Muswellbrook Coal Company’s HST Superintendent or a delegated representative if a restriction is determined on an Order 43 (Amber Result) medical.

Helpful Resources

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have you approved faster.

This Knowledge Base includes steps to check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the Pegasus software that powers the Idemitsu Contractor Management System.

Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page:

Frequently Asked Questions

Please click to expand the FAQ below.

How do I know if I need to register in the Idemitsu Contractor Management System?

Currently, contractors working at Muswellbrook Coal must register in the Idemitsu Contractor Management System. Click LOGIN at the top of the page to find the system.

Idemitsu Boggabri Coal contractors will still manage workers in the Pegasus Safety Inductions Booking Portal.

How much does it cost to register?

Business registration costs $125 + GST annually.

Worker registration costs $65 + GST per worker annually for profile validation and maintenance.

What documents and information do I need to supply to register?

To have a business account created (Part 1), Muswellbrook Coal contractors must first provide information to Pegasus:

  1. Complete the Contracting Company Registration Form
  2. Source company documents:
    • Workers Compensation
    • Public and/or Product Liability
    • Motor Vehicle Insurance
    • Professional Indemnity
    • ISR – Plant and Equipment Insurance
    • OHS Management Plan Policy Statement
  3. Email all documents and completed form to

On approval, Pegasus will email you a user name and password to login to the Contractor Management System.

For each worker (Part 2) you will be prompted to upload in the system:

  • A passport-style photograph
  • Medical
  • Proof of ID
  • Statements of Competency (depending on their work role)


Who do I contact if I need help in the system?

You can contact the Pegasus team if you need help navigating the Idemitsu Contractor Management System. Visit the Contact Us page for details.

Can I fast track an application?

Yes, Pegasus offers an escalation procedure.

Pegasus understands that there are times when you’ll need your data application or access ID cards to be processed faster than our standard delivery time of two working days.

Click to review the Data Escalation Policy.